Support

Tell us what happened

Include your device model, iOS, iPadOS or macOS version, and the Taslo version you’re using. Describe what you expected and what happened instead. A screenshot can help; hide any private tasks or calendar details before sending it.

Sync across your devices

Use the same Apple Account for iCloud on your iPhone, iPad and Mac. Check that iCloud is enabled for Taslo, you have available iCloud storage, and your devices are connected to the internet. Open Taslo on each device and allow time for updates to sync.

You can plan offline. Changes sync when a connection is available. If something is missing, contact us before deleting or reinstalling the app so you don’t lose changes that haven’t synced.

Subscriptions & purchases

Restore Taslo Pro

Use the Apple Account that made the purchase and choose Restore Purchases on the Pro screen. If Pro is still unavailable, email us with the message you see.

Manage or cancel a subscription

Subscriptions are managed through Apple. Cancelling stops future renewals; access generally continues until the end of the paid period. Deleting Taslo does not cancel a subscription.

How to cancel an Apple subscription ↗

Request a refund

For an App Store purchase, submit your request to Apple. Eligibility is determined by Apple and applicable consumer law.

Request a refund from Apple ↗

Apple Calendar

Check calendar permissions for Taslo in your device’s privacy settings. Calendar integration is read-only: edit the original event in Apple Calendar. Changes will appear in Taslo when calendar data refreshes.

Your data & privacy

Your plans are stored on your devices and synced through iCloud. Removing the app alone may leave data in iCloud. For help managing or deleting your data, or a privacy request, email us.

Read the Privacy Policy →

Who makes Taslo?